You may have seen us in the local press recently – we came in the top 50 British fish and chip takeaways, based on a mystery shop. We entered last year but didn’t quite make it – one of the things we didn’t score for was name badges. We try to be democratic and most of our staff did not want to wear name badges. When we put ourselves forward this year for assessment it was largely for the benefit of a detailed mystery shopper report. Getting in the Top 50 was truly a real surprise – we scored 96% even without name badges!
As a result of this we got some local media coverage. The Cumberland News sent a reporter and photographer and they did a lovely piece, spoke to some regular customers etc and then Gary Pagin arrived, saying that he’d been recommended Shap Chippy when he was in Penrith so had WALKED the eleven miles!
He seemed to enjoy his meal and as you can see we have changed from the polystyrene boxes to bioboxes. These are made of a waste product from sugar cane and are biodegradable.
YES – Please put your empty fish and chip boxes from Shap Chippy in your garden waste!